MEMBERSHIP TERMS & CONDITIONS
Code of Conduct
HEALTH & SAFETY
1. Drinks must be contained in closed vessels – no glass allowed.
2. Chewing gum is not permitted within the gym OR pool area.
3. Alcohol is not permitted on the premises. Anyone suspected of being in a state of inebriation will be prevented from the use of the facilities and asked to leave.
4. Lockers are provided for all personal belongings. Belongings are not permitted to be stored in the gym, fitness studio or pool area.
5. Equipment must not be moved, modified or used in an incorrect manner.
6. Equipment should be replaced after use on storage racks provided.
7. The use of mobile phones for calls or texting is not permitted whilst using the equipment.
RESPECT FOR OTHERS
1. Users are asked to bring a towel into the gym.
2. Users must wipe equipment after use with disinfectant spray and towels provided.
3. Users should limit their cardiovascular work to 20 minutes if people are waiting for equipment.
4. Users must not ‘hog’ equipment either when exercising alone or in groups. Equipment should be made available within a reasonable time for any other user.
5. Users should not shout, use foul or abusive language or behave in a threatening or intimidating manner of any description towards any other user, visitor or employee.
6. Lockers provided are for the use of users from the time of entry and all personal belongings must be removed on leaving. Lockers are cleaned at the end of the night any belongings will be taken and placed in the lost and found.
PERSONAL CLEANLINESS & ATTIRE
1. High standards of personal hygiene must be maintained and users must make every effort to deodorize before using the facilities.
2. Footwear and clothing must be clean and free from odours.
3. Appropriate exercise clothing must be worn when using the gym facilities. No sandals, jeans, or open-toed shoes. Tops must be worn at all times.
4. Users should wear appropriate attire when in the Gym to use the Sauna, Steam Room and Pool e.g. Flip-flops, towel, robe or t-shirt or shorts.
RESPECT FOR THE FACILITIES AND SERVICE
1. Users should be in possession of their swipe cards at all times.
2. Users should not ‘tailgate’ or hold open the gym doors to allow access to anyone who is not in possession of their ID card.
3. Litter must be placed in bins provided.
4. Users should report any damage or suspected damage to equipment or facilities.
5. Repairs should not be attempted to any facilities, equipment, or property structure.
6. All problems, personal disputes or grievances must be addressed to the Manager in the first instance.
Membership Terms
1. All memberships are non-refundable. Memberships may be transferred at the discretion of management and payment of a fee (€15).
2. Splashworld management reserve the right to refuse membership to any individual without cause. References may be required on a case by case basis and Garda checks may also be run on a case by case basis. Failure to pass a Garda check will result in membership termination and the refusal of entry.
3. All times and prices are subject to change. Under 18 year olds must bring photographic proof of age.
4. You can freeze your membership for a minimum of one month up to a maximum of twelve months upon production of a medical certificate. Suspension of your membership can only be granted with a prior written request from the member and approval by management. Periods of non-use of the facilities cannot be back-dated under any circumstances. For non-medical related freezes, there is a freeze fee of €10.
5. 12-month couples membership includes 2 children free (pool only) and €150 for every subsequent child or €3 per swim pay-as-you-go.
6. Couples must be over 18 years old.
7. Students must be enrolled in Full-time 3rd Level Education. Valid Student ID with a clear expiry date or issue date plus 4 years is required.
8. Your membership starts immediately, unless you select a deferred Start Date.
9. Monthly Recurring card payments will continue to be paid until the member contacts us to pause or cancel. Members must inform us in writing at member@splashworld.ie with 14 days notice.
10. If you join the Centre and change your mind, you are entitled to cancel your membership at any time within the period of fourteen (14) days from the date of commencement of your membership by informing us at member@splashworld.ie by midnight on day 14. Where you have not used the pool or gym or classes, you will be entitled to a full refund of all joining fees and membership fees paid. Where you have used the facilities prior to cancellation, we reserve the right to charge you a reasonable fee for your usage during this period.
11. Subsequent monthly membership fees will be collected monthly thereafter and these monthly payments made are not refundable. If a payment is not received on the due date, once is it is received prior to the cancellation of the membership, it will be backdated to the due date as this date is linked to your membership start date.